Bosch are looking for a Customer Quality Engineer with 2 years experience in Quality-Management in production-company and customer-care.
> Contact partner to the customer for change management, complaints and approvals of products and processes;
> Servicing customers in terms of quality standards and quality assurance and developing concepts;
> Perform initial sampling (PPAP Automotive). Define the scope of testing for initial sampling;
> Coordinate analysis and corrective measures for internal and external quality issues;
> Supporting in internal and external customer and system audits;
> Evaluate information about quality-relevant data and develop concepts for QM-Systems quality improvement;
> When new customer projects, create the required reports and documentation;
> Initiate and track quality issues with immediate quality assurance measures. Implement corrective measures and control the effectiveness of these measures;
> Specification of test methods (e.g. test severity, measurement method, measuring equipment, etc.);
> Development of decision templates with customers in borderline and special cases;
> Tracking and adhering to the company's quality objectives for customer incidents and defect-costs.
> Good social competence and communications skills;
> Solid knowledge in written and spoken English to communicate with international customer;
> Able to read and understand technical drawings for products that are machined (milling, drilling, etc.)
> Experience in handling production parts approval process (PPAP)
> Experience in guiding/leading problem-solving teams to evaluate root-cause of failures and develop their corrective-actions.
> Preparation of statistical evaluation like Cmk / Cpk
> Experience in applying standard problem solving tools like 8D, Ishikawa, 5-Why, etc.
> Experience in working and creating Process-FMEA and use it as preventive tool
> Knowledge about machining processes like milling, drilling preferable.
> Knowledge about die-casting-processes would be a bonus, but are not mandatory
> Certified Internal-Auditor VDA 6.3 would be a bonus but not mandatory.